How to create and manage coupons

Coupons are discount codes, such as WELCOME10 for 10% off. Members enter them when they pay online, and you can apply them when you create a receipt.

Who can do thisOwner, Org admin by default, or any staff role given Coupons → Manage in Settings → Staff role permissions.

See your coupons

In the left menu, click Coupons. The list shows each code with its discount, how often it's been used, its status and its expiry date. Search by code or name, or filter by Status and Type.

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1. 1Create couponAdd a new code
2. 2SearchFind by code or name
3. 3Discount10% off, capped at ₹200
4. 4⋮ menuEdit, pause or delete

Create a coupon

1. Click Create coupon.
2. Under Basic information, enter the Coupon code (uppercase letters and numbers only, such as WELCOME10) and a Coupon name. Add a Description if you like.
3. Under Discount, choose the Type: Percentage (%) or a fixed amount in ₹. Enter the Value. For a percentage, you can set a Max discount (₹) as a cap.
4. Under Usage limits, all optional:
   • Usage limit: how many times the code can be used in total. Leave it empty for unlimited.
   • Expiration date: the last day it works. Leave it empty for no expiry.
   • Minimum slots / Maximum slots: only allow the code for bookings with at least or at most this many slots.
5. Under Audience, turn on Restrict to specific users to let only chosen members use it.
6. Click Create coupon.

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1. 1Coupon codeUppercase letters and numbers
2. 2TypePercentage or fixed ₹
3. 3Max discount (₹)Cap for percentage coupons
4. 4Usage limitEmpty = unlimited
5. 5Restrict to specific usersOnly chosen members

Example: WELCOME10, Percentage, 10, Max discount ₹200 gives 10% off, but never more than ₹200.

Edit, pause or delete a coupon

Open the coupon's ⋮ menu:

• View details shows the coupon and how it's been used.
• Edit changes its settings.
• Deactivate stops the code working straight away. Click Activate to turn it back on.
• Delete removes it after you confirm. This can't be undone. It only works for coupons nobody has used yet; for a used coupon you'll see "Cannot delete coupon that has been used", so deactivate it instead.

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1. 1EditChange the coupon
2. 2DeactivatePause it; Activate to resume
3. 3DeleteRemove for good

A coupon also stops working by itself when it reaches its Usage limit. The list shows Limit reached.

Use a coupon

• Members enter it in Have a coupon code? when they pay online.
• You can type it in Coupon Code and click Apply when you create a receipt.

Related guides

• How to create a receipt for a member