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Frequently asked questions
Plans and billing
Is the price per library or per seat? Per library. A plan covers one library for the billing period you choose, with no per-seat fee. See How to buy a plan.
Do students pay for Librarify? No. The library pays for the plan. Students use your library's site to see their seat, renew and pay you.
Can I run more than one library? Yes, from one login. Each library needs its own plan. See Add another library.
How do I get a refund? Monthly plans can be refunded within 7 days of purchase, yearly plans within 30 days. Email support@librarify.in. See Contact support.
Seats, shifts and members
What's the difference between a seat and a slot? A seat is a desk. A slot is a time window, such as a morning shift, that a member books on a seat. See Create seats and Create slots.
Can a member book by the hour? Yes, if you turn on hourly booking. See Hourly booking.
How do I renew a member's seat for another month? See Renew a booking.
Receipts and payments
Where do receipts come from? A receipt is created when you book a member with Generate Receipt ticked, when you create one yourself, or when a member pays online. See Manage receipts.
Can members pay through Librarify? Yes: cash at the desk, a UPI QR that pays straight into your UPI ID, or Razorpay and Cashfree. See How online payments work.
Does Librarify keep the money members pay online? No. Gateway payments go to your own Razorpay or Cashfree account, and QR payments go to your UPI ID.
Website and staff
Does my library get a website? Yes, at your own Librarify address. You can also connect a domain you own. See Set up your website.
Can my front-desk staff use Librarify without seeing everything? Yes. Give them the Moderator role and choose what they can do. See Roles and permissions.