Librarify Help

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How to contact Librarify support ​

Check Troubleshooting and the FAQ first. Many answers are there. If you still need help, contact us.

Send feedback or report a problem from Librarify ​

  1. In the left menu, click Feedback.
  2. Under What is this about?, choose Bug report, Feature request, Improvement or Other.
  3. Describe it. For a problem, say what went wrong and what you expected instead.
  4. Optional: under Screenshots (optional), click Add images to attach screenshots.
  5. Click Submit feedback. You see "Thanks! Your feedback was submitted."

A screenshot of the problem and the page you were on help us fix it faster.

Chat, call or email ​

  • Open the Contact page on the Librarify website (librarify.in/contact). It has Chat on WhatsApp, a phone number under Call Us, and a form to send a message.
  • For billing, cancellations and refunds, email support@librarify.in with your library's name and the reason. Refund requests are reviewed in 3 to 5 business days.

If your question is about a payment, include its Razorpay payment ID from Billing history.